
Christina Frost
Shaping change rather than managing it: What managers really need to do in times of change
Change is now a daily reality for every organisation, yet most transformation projects fail not because of the strategy, but because of the implementation. In this blog post, you will learn why change management is not a project task, but a day-to-day leadership responsibility. And above all: what you can do in practical terms to ensure that change in your organisation is not just planned, but actually put into practice.
Change is no longer the exception. It is the norm. Markets are shifting faster, technologies are replacing one another, and employees’ expectations of their organisations are growing. Many managers are aware of this, and yet we see the same pattern time and time again: transformation projects start with great momentum but fizzle out in the day-to-day routine. Not because the strategy was wrong, but because the implementation was underestimated.
The problem: change is planned, but not put into practice
Most change projects begin with a high-profile kick-off, a colourful presentation and good intentions. What is missing is consistent implementation in day-to-day practice. Change management is too often treated as a project – with a start, an end and its own budget – rather than as an ongoing management task.
The result? Employees see change as something that happens to them, rather than something they help shape.
What managers can actually do differently
- Meaning before structure: Before processes can be overhauled, people need to understand why. A clearly communicated ‘Why?’ is not just a nice-to-have, but the starting point for any successful change. Those who understand the purpose will drive the change. Those who do not understand it will, at best, merely manage it.
- Turning those affected into participants: Get your team on board early. Not just to rubber-stamp decisions that have already been made, but to genuinely involve them in the process. It takes time at the start, but it saves time in the long run. After all, resistance almost always arises where there is a lack of involvement.
- Lead by example. Even when it’s uncomfortable: During times of change, the organisation looks to its leaders. Not just at what they say, but at what they do. Those who cling to old ways are sending out a clear message: change is for others. Consistency and credibility are therefore not just soft skills; they are levers.
- Highlighting small successes: Major transformations take years. However, people need short-term reassurance that things are moving forward. Make a conscious effort to achieve visible interim successes and communicate them. This helps to maintain energy and motivation.
- Dealing with setbacks: Change rarely follows a linear path. There will be setbacks, uncertainties and moments of doubt. Leaders who address these issues openly, rather than sweeping them under the carpet, build trust. And trust is the most important resource in any transformation.
The crucial question
At the end of each quarter, it is worth taking a moment for honest reflection: have we shaped change during this period? Or have we merely gone along with it?
The difference isn’t in the concept. It lies in the daily decision to take responsibility, have difficult conversations and really do things differently.
Organisations don’t change. People do. And people need leaders who lead the way.
Act now, don’t wait. Change doesn’t start with the next strategy meeting. It starts with a decision. Your decision.
ADCONIA – Out of the ordinary.
Consulting for purchasing, supply and value chains with a focus on cost management, digitalisation, organisational development and sustainability



